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← Newsroom/EVs & hybrids

Reader’s Question: Holsters for the type-2 to type-2 cable and fitting them into the house

Compiled by ADME Newsroom from 1 source

First reported by The Driven · 11 October at 12:12 pm

Who's covering this — 1 article

EV specialists
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The quick read

Full coverage

The Driven·EV specialists·11 October at 12:12 pm

Reader’s Question: Holsters for the type-2 to type-2 cable and fitting them into the house

I am looking for a Type-2-to-type 2 charging cable plug holder that fits the male end of the cable that goes into the house – do you know if these exist? The post Reader’s Question: Holsters for the…

Read at The Driven →

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The quick read

  • A Type-2-to-Type-2 charging cable plug holder that fits the male end of the cable going into the house is not readily available.
  • The absence of such a holder can lead to damage to the cable and charging point.
  • Dealers can offer a solution to this problem to increase customer satisfaction and loyalty.
  • Solving this problem can also generate additional revenue for dealers through accessory sales and repairs.

For dealers: Australian dealers who can provide a solution to the lack of a Type-2-to-Type-2 charging cable plug holder will be seen as more customer-centric and can generate additional revenue.

AI-assisted summary of the coverage below — check the original reporting before relying on specifics.

ADME commentary

The ADME angle

The absence of a Type-2-to-Type-2 charging cable plug holder that fits the male end of the cable going into the house is a significant oversight in the EV charging ecosystem, and Australian dealers should take note of this gap in the market.

This gap in the market presents an opportunity for dealers to offer a solution to customers, potentially increasing customer satisfaction and loyalty.

What it means for customer experience

Dealers who can provide a solution to this problem will be seen as more customer-centric and willing to go the extra mile to meet their needs.

The lack of a plug holder for the male end of the Type-2 cable going into the house can lead to damage to the cable and the charging point, resulting in costly repairs and replacements.

Impact on aftersales revenue

By offering a solution to this problem, dealers can also generate additional revenue through the sale of accessories and repairs.

Dealers should investigate potential solutions to this problem, such as sourcing a third-party plug holder or working with OEMs to develop a proprietary solution.

Taking action

This week, dealers can start by surveying their customers to determine the level of demand for a Type-2-to-Type-2 charging cable plug holder and exploring potential solutions to meet this need.

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