Case Study - The automotive lifecycle platform
Drive Agent is ADME’s AI-native platform that runs a dealership and grows every customer for the life of the car — modern websites, live inventory, and AI agents across every channel.
- Client
- Drive Agent
- Year
- Service
- Platform, dealer websites, AI
Overview
The handshake isn't the end — it's the start. Drive Agent is the AI-native platform that runs a dealership and grows every customer for the life of the car, and the next one.
At its front door is the dealer website — fast, mobile-first and built to convert, with live inventory, build-and-price tools, finance and service booking. The Northern GAC site in Bundoora is one example of the modern, on-brand sites Drive Agent powers.
Behind the website, Drive Agent works around the clock: an AI voice agent on the line, conversational AI over SMS, seamless AI-to-human handoff, and every message in one inbox. Managing every lead, every customer, every kilometre — one platform, every channel, zero compromises.
What we did
- Dealer websites
- AI voice & SMS agents
- Live inventory
- Unified inbox & CRM
- Dealerships
- 200+
- Customer interactions
- 2M+
- AI resolution rate
- 89%
- Uptime
- 99.9%