Case Study - Spotlight your happy customers
engagr by ADME turns happy customers into a growth engine — capturing a personal welcome moment at handover and helping dealerships build trust, reviews and repeat business.
- Client
- engagr
- Year
- Service
- Product, email & SMS engagement
Overview
The best marketing a dealership has is a genuinely happy customer. engagr is the ADME product built to capture that moment and put it to work.
At handover, staff capture a quick welcome — a photo and a personal note — and engagr sends a beautifully branded welcome email and SMS in under a minute per customer. From there it tracks every send, open and engagement, so the dealer principal gets a clear receipt of exactly what went out and who responded.
It's a real product, not a content brief: per-dealer staff logins, per-agency principal reporting, and full email and SMS tracking in one place. engagr is live across automotive dealerships and runs on ADME's Drive Agent platform.
What we did
- Product design
- Email & SMS automation
- Engagement tracking
- Reporting dashboards
engagr makes it effortless to spotlight happy customers — and gives our dealers a receipt for every message sent and every customer engaged.
ADME Managing Director
- Per customer
- <1 min
- Every welcome
- Email + SMS
- Send tracking
- Full
- Reporting
- Per-dealer