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← Newsroom/Policy & safety

ANCAP awards five-star safety ratings to Chinese trio, but dings two for lack of physical buttons

Compiled by ADME Newsroom from 2 sources

First reported by CarExpert · 13 October at 10:34 am

Who's covering this — 2 articles

Motoring press
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Industry trade
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Image: CarExpert

The quick read

Full coverage

CarExpert·Motoring press·13 October at 10:34 am

ANCAP awards five-star safety ratings to Chinese trio, but dings two for lack of physical buttons

“We want to see carmakers bring back buttons for the functions drivers use every day,” said the independent auto safety organisation.

Read at CarExpert →
AutoTalk Australia·Industry trade·13 October at 8:51 am

GAC and XPENG earn five-star ANCAP safety ratings

Two Chinese electric vehicles have achieved five-star ANCAP safety ratings, with the GAC AION UT hatchback and XPENG X9 people mover performing strongly under the latest testing criteria. Both…

Read at AutoTalk Australia →

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The quick read

  • The GAC AION UT hatchback and XPENG X9 people mover have achieved five-star ANCAP safety ratings.
  • ANCAP has criticized the lack of physical buttons in two Chinese electric vehicles.
  • The independent auto safety organisation wants carmakers to bring back buttons for frequently used functions.
  • Two Chinese electric vehicles have performed strongly under the latest testing criteria.

For dealers: Australian dealers should be prepared to address customer concerns about the lack of physical buttons in certain Chinese electric vehicles.

AI-assisted summary of the coverage below — check the original reporting before relying on specifics.

ADME commentary

The ADME angle

The absence of physical buttons in the GAC AION UT hatchback and XPENG X9 people mover is a significant concern for ANCAP, and by extension, for Australian car buyers.

This criticism could impact showroom traffic, as customers may be deterred by the perceived lack of usability and safety in these vehicles.

What it means for the order bank

Dealers who stock the GAC AION UT hatchback and XPENG X9 people mover will need to be prepared to discuss the benefits and drawbacks of the button-less design with customers, and potentially adjust their ordering to reflect changing demand.

The five-star ANCAP safety ratings achieved by these vehicles will still be a major selling point, but dealers will need to be proactive in addressing customer concerns about the lack of physical buttons.

Competitor response

Other manufacturers, particularly those with models in the same segment as the GAC AION UT hatchback and XPENG X9 people mover, may seize on this criticism as a way to differentiate their own vehicles and attract customers who prioritize usability and safety.

Dealers can take advantage of this situation by highlighting the features and design elements that set their own vehicles apart from the competition, such as the presence of physical buttons or other safety features.

Taking action

This week, dealers can review their inventory and sales materials to ensure they are prepared to address customer concerns about the GAC AION UT hatchback and XPENG X9 people mover, and consider offering test drives or other incentives to customers who are interested in these vehicles but have concerns about the button-less design.

Go deeper — ADME analysis

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