How do potholes form & who is responsible?
Compiled by ADME Newsroom from 1 source
First reported by CarExpert ·

Image: CarExpert
The quick read
- Potholes cost Australian motorists $4 billion in 2022.
- Dealers can offer solutions to help reduce the cost of potholes, such as wheel and tire protection packages.
- The universality of the pothole problem presents a marketing opportunity for dealers.
- Dealers can establish themselves as trusted authorities on vehicle maintenance and repair.
For dealers: The cost of potholes to Australian motorists presents a significant opportunity for dealers to offer solutions and build trust and loyalty with their customers.
AI-assisted summary of the coverage below — check the original reporting before relying on specifics.
ADME commentary
The ADME angle
The $4 billion cost of potholes to Australian motorists in 2022 is a stark reminder of the importance of vehicle durability and maintenance, and dealers who can effectively communicate the value of their vehicles' ability to withstand rough road conditions will have a competitive edge.
This competitive edge can be particularly significant for dealers who specialize in vehicles with advanced suspension systems or robust wheel and tire packages, as these features can help mitigate the damage caused by potholes.
The Cost of Potholes
The sheer scale of the cost of potholes to Australian motorists - $4 billion in a single year - suggests that there is a significant opportunity for dealers to offer solutions that can help reduce this cost, such as wheel and tire protection packages or roadside assistance programs.
Dealers who can effectively promote these solutions will not only be able to increase sales and revenue, but also build trust and loyalty with their customers.
Marketing Opportunity
The fact that potholes are a universal problem that affects all motorists, regardless of the type of vehicle they drive, means that dealers have a unique opportunity to reach out to a wide range of potential customers with targeted marketing campaigns.
For example, dealers could offer free wheel and tire inspections or provide educational materials on how to avoid pothole damage, which can help to establish their dealership as a trusted and authoritative source of information on vehicle maintenance and repair.
Taking Action
This week, dealers can take a decisive action by reviewing their marketing campaigns and sales strategies to ensure that they are effectively communicating the value of their vehicles' ability to withstand rough road conditions, and offering solutions that can help reduce the cost of potholes to their customers.
Full coverage
How do potholes form & who is responsible?
Potholes, we've all hit them at some point. Maybe you got lucky, maybe you didn't. In 2022 they cost Australian motorists $4 billion!! So who is responsible for potholes? And who pays for the damage…
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