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Toyota agrees to $750m settlement over HiLux, Prado and Fortuner DPFs

Compiled by ADME Newsroom from 2 sources

First reported by AutoTalk Australia · 14 October at 8:14 am

Who's covering this — 2 articles

Industry trade: 1
Motoring press: 1

Full coverage

AutoTalk AustraliaIndustry trade14 October at 8:14 am

Toyota agrees to $750m settlement over HiLux, Prado and Fortuner DPFs

Toyota Australia will pay $750 million to settle two class actions over faulty diesel particulate filters in about 264,170 HiLux, Fortuner and Prado models.

Read at AutoTalk Australia →

CarExpertMotoring press13 October at 12:33 pm

Toyota agrees to $750 million HiLux, Prado DPF class action settlement

The Japanese auto giant has apologised to affected HiLux, Prado and Fortuner owners after agreeing to a settlement, subject to Federal Court approval.

Read at CarExpert →

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← Newsroom/Utes & 4x4s

Toyota agrees to $750m settlement over HiLux, Prado and Fortuner DPFs

Compiled by ADME Newsroom from 2 sources

First reported by AutoTalk Australia · 14 October at 8:14 am

Who's covering this — 2 articles

Industry trade: 1
Motoring press: 1

Toyota agrees to $750 million settlement over faulty diesel particulate filters in about 264,170 HiLux, Prado, and Fortuner models.
The settlement affects vehicles in the Utes & 4x4s segment, which is a significant portion of Toyota's sales in Australia.
Toyota has apologized to affected owners and will pay the settlement subject to Federal Court approval.

For dealers: The settlement's impact on customer trust and reputation could lead to a decline in sales for the affected models, making it essential for dealers to address customer concerns and questions promptly.

AI-assisted summary of the coverage below — check the original reporting before relying on specifics.

ADME commentary

The ADME angle

Toyota's $750 million settlement over faulty diesel particulate filters in HiLux, Prado, and Fortuner models will directly impact the brand's reputation and customer trust, which could lead to a decline in showroom traffic for these models.

The settlement affects about 264,170 vehicles, which is a significant portion of Toyota's sales in the Utes & 4x4s segment, and may lead to increased scrutiny of the brand's quality control processes.

What it means for stock and ordering

Dealers may need to adjust their stock levels and ordering strategies for the affected models, as the settlement could lead to increased returns or repairs, and potentially impact future sales.

The faulty diesel particulate filters issue is specific to the HiLux, Prado, and Fortuner models, which are popular in the Australian market, and dealers should be prepared to address customer concerns and questions about the settlement.

Competitor response and marketing

Competitors in the Utes & 4x4s segment may try to capitalize on Toyota's situation by highlighting their own quality control processes and vehicle reliability, which could lead to increased marketing and advertising efforts.

Dealers should be prepared to respond to these competitor tactics by emphasizing Toyota's commitment to customer satisfaction and the steps being taken to address the issue.

Taking action

This week, dealers can take a proactive approach by reviewing their current stock levels and ordering strategies for the affected models, and preparing to address customer concerns and questions about the settlement.

Go deeper — ADME analysis

The quick read

Full coverage

AutoTalk AustraliaIndustry trade14 October at 8:14 am

Toyota agrees to $750m settlement over HiLux, Prado and Fortuner DPFs

Toyota Australia will pay $750 million to settle two class actions over faulty diesel particulate filters in about 264,170 HiLux, Fortuner and Prado models.

Read at AutoTalk Australia →

CarExpertMotoring press13 October at 12:33 pm

Toyota agrees to $750 million HiLux, Prado DPF class action settlement

The Japanese auto giant has apologised to affected HiLux, Prado and Fortuner owners after agreeing to a settlement, subject to Federal Court approval.

Read at CarExpert →